Nana’s Baby & Beach Gear

My baby and beach gear is easy to reserve, obtain, and return. I make it a point to make renting gear on Kauai as stress-free as possible, so you can spend more time enjoying your vacation!

How to Reserve your Equipment:

• Choose your equipment from my inventory and the number of days you would like to reserve each item.
• Please enter the delivery and pick-up dates on the order form during check out.
• Pay for your order in my secure online shopping cart. You'll receive an order confirmation email and a follow-up email from me personally after you place your order.
• Minimum order of $45.00. 

Delivery of Equipment:

• Your rental equipment will be delivered to your vacation rental the day of your arrival. Arrangements will be confirmed with your vacation rental manager/front desk. You may need to give consent for delivery.
•  $30.00 Delivery Fee per order includes one delivery & one pick up. If you are switching locations mid-vacation and need your gear transported by Nana's there will be an additional $50.00 charge.

Equipment Pick Up:

• I will contact you the day before your departure date to arrange for pick up.

Cancellation Policy

• Cancellations - I require 72-hour notice of order cancellation. Sorry, no cash/credit card refunds. The amount of order will be issued in the form of store credit. The store credit is transferable and does not expire.
• Equipment reservation canceled less than 72 hours, I charge a fee of 50% of the total equipment charge. The balance will be reimbursed in the form of store credit for a future reservation. 
• Sorry, no cash or credit card refunds. Change in policy 6/28/2020 in response to new business practices implemented after COVID-19 shutdown. Mahalo for your understanding.
• If I must cancel your order because you placed an order out of my delivery area, or placed an order for a date that is posted as CLOSED, I will refund you the amount of your order less the credit card processing fee. Square does not reimburse me this fee on refunds and I will not absorb it for these types of orders.  

Please read Nana's Baby Equipment Rental Agreement and Liability Waiver